I’ve written about the Myth of Multitasking before; but despite knowing that Multitasking often doesn’t lead to good outcomes, I find it difficult to stop. So, instead of reprimanding myself too harshly, I thought I’d document the 5 Life Lessons I’ve Learned from Multitasking.
1. Multitasking Means That Things Will Take Longer
I wrote about this in 2007, even showing how Multitasking and some knowledge on Queueing and Little’s Law can help us see quantitatively that tasks will take longer. Despite that, I still multi-task and reap the consequences of tasks taking longer than they should.
2. Multitasking Means More Mistakes and Errors
One outcome I’ve learned from Multitasking is that when I switch from one task to another, I usually forget what I was doing, how I was doing it, and so I have to try to remember, which often results in having to learn the task over again. And, when I switch back to the task I just switched from, I go through the same re-learning process.
All of this re-learning and remembering elements and steps of the tasks usually results in me making errors – indeed, these errors are probably normal in the learning curve cycle but also completely avoidable if I had chosen to start a task and finish a task before beginning a new one.
3. Multitasking Leads to Stress and Anxiety
As much as I hate to admit it, some jobs require Multitasking. As a father of 9 kids, ages 13 and under (we’ve adopted children), I often have to Multi-task. Here are some common task switching activities I’ve done as a dad:
- While changing a diaper, I’ve also stopped other kids from fighting over a toy.
- While making lunch for the kids, I have to comfort a child that just got hurt from wrestling his big brother.
- While tucking the little kids into bed, I have to remind the big kids that we don’t always need to have dessert after dinner.
You get my point.
All the while, Multitasking adds stress and anxiety to a job that is already full of stress and anxiety.
4. Multitasking Leads to Tasks Left Undone
While I might not be old in age, I sure feel very old in years. As a consequence, I sometimes forget what I was doing. So, when I switch tasks, I usually forget what I was doing and sometimes the task I just switched from doesn’t get done.
5. Multitasking Leads to Damaged Relationships
I’ve learned that when my mind and attention is on something else other than on the person I’m currently with, they don’t feel loved, listened to, or appreciated. This is one that I’ve really tried to do less of, because when people and feelings are concerned, it’s important to me that I maintain those and do less of the behaviors that harm important relationships.
Conclusion
The negative results I highlight above are very real and logical outcomes from Multitasking. Each day, I aim to do better by doing less and less Multitasking. As in all things business, continuous improvement also applies to ones personal life.
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Dan Markovitz says
Pete,
Your comment about damaged relationships reminds me of what Tachi Yamada, head of the Gates Foundation Global Health Program, said:
“I don’t have a mobile phone turned on because I’m talking to you. I don’t want the outside world to impinge on the conversation we’re having. I don’t carry a BlackBerry. I do my e-mails regularly, but I do it when I have the time on a computer. I don’t want to be sitting here thinking that I’ve got an e-mail message coming here and I’d better look at that while I’m talking to you. Every moment counts, and that moment is lost if you’re not in that moment 100 percent.”
Frank Bradley says
Great article. One thing I’ve learned when trying to tackle multi-tasking is the importance of having a plan and knowing what it is you want to achieve. I find that if I don’t think about what I want to achieve before sitting down to do a day’s work, that I’ll simply jump from activity to activity ending up with no achievements for the day.