I reluctantly filed and survived - I finished my taxes. I used Turbo Tax and things went smoothly. Today, I received a message that was relief to
Extraordinary Response
Often, our best moments are during times of trial. Indeed, what we remember most and what is most inspiring are not the scores of naysayers that
Amazon and Zappos Sitting in a Tree
As most you know by now, Zappos has entered into a definitive agreement with Amazon.com and will become a wholly owned subsidiary of Amazon. This is
Reply All and the Bystander Problem
This article is about the Bystander Problem Application in Business: The Reply All Dilemma - how to detect it and overcome it and gain freedom. In
Total Company Involvement
Most vision or mission statements are hollow, uninspirational artifacts. Sloganeering, as it were: they sound good, but fail to mobilize a team or
Reconciling Culture and People with Revenue and Costs
In this very tough economic environment, organizations turn more and more focus on the Profit Tree. The course of history shows us that zeitgeist --
How To Be A Human
I had an experience recently where I spoke with a group of friends and acquaintances about the economy and the existential despair that is all around
Tony Hsieh, CEO of Zappos, Summary
This is a summary post, highlighting the 5-part series where Tony Hsieh responds to over 20 questions submitted by shmula.com blog readers. Below
Tony Hsieh, CEO of Zappos, Part 5
Several weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers' questions. Today is the fifth and final installment to those