Articles on Leadership Training, Masters, Courses, Quotes

By OpEx Learning Team, Last Updated October 13, 2007

Shoulders of Giants: Armand Feigenbaum Quaity Philosophy

The Mckinsey Quarterly recently published an interview with Armand Feigenbaum, a long-time proponent of Quality, former Director of Worldwide

By OpEx Learning Team, Last Updated September 17, 2007

Every Sunday, I engage in a lively conversation with a fellow Church-goer about his employment. My friend works with troubled youth but he does it

By OpEx Learning Team, Last Updated September 11, 2007

I have been a long-time fan of General Colin Powell. I find his approach to be honest, courageous, and humane. He is very clear about his frailties

By OpEx Learning Team, Last Updated August 26, 2007

In today's post, Aza Raskin responds to a reader's question regarding Featuritis, Feature Bloat, and Clutter. Be sure to read our other interviews

By OpEx Learning Team, Last Updated August 21, 2007

In today's post, Aza Raskin responds to a reader's question regarding the interface of Automated Teller Machines (ATM) and a quasimodal and more

By OpEx Learning Team, Last Updated August 19, 2007

In today's post, Aza Raskin explicates on the Poka-Yoke and how it can be effectively applied to user interfaces. Be sure to read our other

By OpEx Learning Team, Last Updated July 21, 2007

My neighbor down the street is Bob. He has Alzheimer's Disease and other ailments, and I feel bad for him. For the last 2 months, I go to his house

By OpEx Learning Team, Last Updated June 21, 2007

In a previous post on Ethnography, I invited Aza Raskin, founder of Humanized, a consultancy that aims to help companies design more humane products

By OpEx Learning Team, Last Updated June 15, 2007

Teams are a vehicle for getting things done. I love being a part of a team and am slowly learning how to lead effective teams. One thing I've