After a disappointing earnings call where Toyota's profit dropped by 18%, Toyota announces that they will be recalling 420,000 vehicles because of a
Shoulders of Giants: Walter Shewhart
On this episode of "Shoulders of Giants", we remember Walter Shewhart. Walter Andrew Shewhart (pronounced like "shoe-heart", March 18, 1891 - March
Blendtec: Genchi Genbutsu and Visual Management
We went to Costco last weekend and there was a demonstration for Blendtec Blender - you know, those Blendtec "Will it Blend" viral videos on YouTube
Genchi Genbutsu: Don’t Talk to the Inmates
I write that title with tongue-in-cheek. But, in some cases, corporate leaders act as if employees are inmates and being seen with and talking with
Genchi Genbutsu: Leaders Develop Other Leaders
It's often said that Toyota builds people, then it builds cars. To this end, it's important to consider how Genchi Genbutsu as a principle helps us to
Genchi Genbutsu Can Help Us Develop Empathy
When we make decisions, cast judgments, or form an opinion without having observed, talked with, or experienced the situation first hand, it leads to
Genchi Genbutsu Principle: We Can Us See Problems Clearly
In general, most conflict is based on different perspectives. In business, this means that people see the problem differently. Because people don't
Lean Six Sigma Safety Management: An Example from Toyota
Lean Six Sigma Safety Management: An Example from Toyota is an article showing how Toyota applies Genchi Genbutsu towards safety efforts. Kristen
Genchi Genbutsu Can Help Us Develop Better Judgment
Being abstracted from the real thing leads to poor decisions. As leaders, we lead, we teach, and we make decisions. But in doing so, we need help to