Below are just some of the well known quality pioneers, their brief background, and what they contributed to the foundations and History of Six Sigma.
High Value Low Cost Lean and Six Sigma Training
I usually post a few articles per week on a topic related to Lean or Six Sigma. But, for the last several months, I've been busy planning, building,
Fundamentals of Six Sigma
This is Part 1 of 4 in the Define Phase in the Shmula.com Six Sigma Curriculum. After completing this module, you should be able to: Describe what
What is Six Sigma
sigma (σ) is a letter of the Greek alphabet. Mathematicians use this symbol to signify standard deviation, an important measure of variation.
Lean and Six Sigma in eCommerce – A Presentation and Case Study
In looking at my old files, I found this old presentation of the time I was at eBay. There, I was responsible for implementing Lean and Six Sigma in
The One Skill You Need to Solve Any Problem But Probably Aren’t Using
Yes, the title is a bit dramatic. But, I'm trying to make a point as well as liberally applying some creativity to my copywriting. So, what is the one
Troubleshooting a Troubled Process Map
When the problem itself is the tool we use to describe the problem, then you really have a problem. This is the case with the Rug Doctor
Deconstructing Noah Kagan’s Email and Principles for Leading Lean Enterprise Transformation or Change Initiatives
Or Any Change Management Program [Click to Tweet This Article] Noah is the founder of a company called AppSumo, which is kind of like Groupon but
Call Center Balancing Act: Cost and Customer Satisfaction
It's not a surprise that most call centers are very cost focused and not completely customer focused. There's an upside and a downside to this