In this post, we discuss the one key difference between inventory in service industry and manufacturing, Previously, we discussed how production and
Where Should You Build a Distribution Center
There are several things to consider when thinking of expanding your supply chain distribution network for your warehousing and fulfillment functions.
Mark Zuckerberg: I’d Rather Them Believe the Company Was Broken
On Friday March 25, 2011, I had an opportunity to hear Mark Zuckerberg, Founder and CEO of Facebook and Senator Orrin Hatch speak to a group at
5 Life Lessons Learned from Multitasking
I've written about the Myth of Multitasking before; but despite knowing that Multitasking often doesn't lead to good outcomes, I find it difficult to
Law and Order SVU Outcomes Forms a Nice Pareto
The Pareto Principle is one of those almost universal truths that helps us explain the world around us. If you look carefully, you'll see the 80/20
Lean Manufacturing Concepts: The Gemba
Publishers send me a lot of books, magazines, etc., and I'm thankful for all of it. Understandably, I can't and won't read everything I'm sent. From
What Lean Has in Common with a Vasectomy Reversal and NCAA Basketball
In a Lean Transformation, a few dynamics can help create the environment upon which Lean can thrive: Start From Need Strike When The Iron is
Taiichi Ohno Quotes: Process Automation with Human Intelligence
Continuing my summary of Yoshihito Wakamatsu's book The Toyota Mindset, today we discuss Taiichi Ohno's view on Automation and Fixing Problems
Improving a Process That Should Not Exist is Waste
Arguably, the biggest waste is improving a process that shouldn't exist. Lean is deceptively simple. It's simple, always in retrospect. And,