I quickly finished a complimentary copy of of The Best Service is no Service by David Jaffe and Bill Price. In general, I think the book is good; it
Old Spice Guy: 5 Lean Thinking Lessons
We can find lean thinking almost everywhere - yes, even from the Old Spice Guy. Below are 5 lessons that all lean thinkers, six sigma practitioners,
Popular Lean Six Sigma Books
With Fall around the corner and the better part of 2010 over, I wanted to see what the Top 30 Most Popular Books on Amazon.com are with the search
10 Tips to Increase Creativity
Are you in need of a boost of creativity? On a Monday afternoon, would'nt you rather be taking a nap than sit in a long-winded meeting, tired, and
Prioritization Matrix
Not everything is important. For this reason, we need to prioritize so that we can channel energies and resources in the most prudent way. The
Lean Six Sigma Events Guide 2010
For the remainder of 2010, I thought I'd highlight the Lean Six Sigma events upcoming from around the world. If you know of an event taking place that
Lean Healthcare Time and Motion Study: How Do Nurses Spend Their Time
We all know the complexity in healthcare from medical billing, medical coding, medical transcription to actual patient care. This article on Lean
The Lean Dentist: Book Review of Follow the Learner
Several months ago I finished Dr. Sami Bahri's (The Lean Dentist) book Follow the Learner: The Role of a Leader in Creating a Lean Culture. I'm
Lean Startup: Intimate Customer Understanding
Steve Blank explains that successful entrepreneurs intimately know their customers - what pain do they experience, how they buy, why they buy, what