A few weeks ago, I posted on my experience with Twitter, Part 1. That post was retweeted by Robert Scoble, the traffic came, got a bunch of new
Reconciling Culture and People with Revenue and Costs
In this very tough economic environment, organizations turn more and more focus on the Profit Tree. The course of history shows us that zeitgeist --
How To Be A Human
I had an experience recently where I spoke with a group of friends and acquaintances about the economy and the existential despair that is all around
Jeff Bezos and Root Cause Analysis
I'm always impressed when CEO's demonstrate Deming-like behavior as they lead; it's rare, but there's almost a magical, mobilizing, and inspiring
Tony Hsieh, CEO of Zappos, Summary
This is a summary post, highlighting the 5-part series where Tony Hsieh responds to over 20 questions submitted by shmula.com blog readers. Below
How to Learn Six Sigma?
This is the first of a series of posts on Lean and Six Sigma. My focus is pragmatic and I'll help you answer the question "How to Learn Six Sigma."
When Self-Help Does Not Help
I'd venture to say that most people don't have a desire to call customer service. If one ever got lucky enough and passed the Interactive Voice
Inverse Relationship Between Blog Posts Frequency and Tweet Frequency
Earlier this week, I posted on my experience with Twitter, Part 1. That post was retweeted by Robert Scoble, the traffic came, got a bunch of new
The Guy Kawasaki Firehose, AKA, His Twitter Feed
August 2013 Update: It's clear I had some time on my hands back in 2009. This post was my silly attempt to understanding Twitter after 1.5 months on