Last week, I invited the readers of shmula to pose questions to Mary and Tom Poppendieck [1. Read More Leadership Interviews], the authors of Lean
Featuritis and the Customer Experience
The more I learn and practice ethnography and design-thinking, the more I notice subtle but incredibly frustrating experiences. For example, I had a
Bottlenecks and Fast Food
One of the key lessons in is that the contraint or the bottleneck determines the throughput for the entire system. This means, then, that if we
Ask Mary Poppendieck Anything!
In August 2006, Mary Poppendieck was nice enough to entertain questions from my readers on the topic of Lean for Software. Some great questions were
We Adopted a Baby Girl
Update 2013: Since writing this post, my wife and I have adopted 4 children. We are so blessed and are very lucky to be their parents. Go here
Aza Raskin on Cooperation Throwing Things Over the Fence
In today's post, Aza Raskin tackles a reader's question about Product Management, cooperations with other groups, throwing stuff over the fence, why
Aza Raskin on Google Search Results and How He Invented the Infinite Scroll
In a previous post on Ethnography, I invited Aza Raskin, founder of Humanized and son of Jef Raskin, the inventor of the Macintosh and author of The
Vision in Leadership: Raise the Dust, then Complain About It
Contrary to good leadership, poor leadership involves a lot of blaming. In the Treatise on Principles Concerning Human Knowledge, published in
Poka Yoke in Medicine: War Goggles and Eye Injuries
One Pillar of the Toyota Production System is "Respect for the Human" or, more commonly known outside of Toyota as "Respect for People." This example