OpEx Learning Resources - Page 181 of 189 - Lean Six Sigma Articles, Guides, Insights, and more!

By OpEx Learning Team, Last Updated January 3, 2007

Examples of Variation: Customers Feel the Difference

Most organizations collect and report on metrics that are not descriptive of their processes. Some of you may have noticed that most metrics that are

By OpEx Learning Team, Last Updated December 29, 2006

I ordered some take-out the other day from a local, but popular, Mexican Restaurant called Los Hermanos Mexican Restaurant. Their food is decent, but

By OpEx Learning Team, Last Updated December 14, 2006

A Visible Supply Chain can be a competitive advantage. Traceability in the supply chain is one of the most important aspects of the customer

By OpEx Learning Team, Last Updated December 11, 2006

Google came out today with a click-fraud report, claiming that less than 2% of all clicks on both adwords and adsense are considered click-fraud.

By OpEx Learning Team, Last Updated December 8, 2006

By the time I attended Chicago, Milton Friedman was no longer teaching. But, his presence was still felt and his ideas, more commonly dubbed as "the

By OpEx Learning Team, Last Updated December 7, 2006

A SIPOC Diagram helps us to determine which metrics matter and which metrics we can afford to ignore. This article discusses the metrics for which a

By OpEx Learning Team, Last Updated December 5, 2006

During the Christmas season (internally known as "peak season" at Amazon), it helps to review briefly why people visit Amazon.com. Based on

By OpEx Learning Team, Last Updated December 4, 2006

Batch-and-Queue or Single-Piece Flow in Peanut Butter and Jelly Sandwich Making. Having as large of a family as mine, we need all of our internal

By OpEx Learning Team, Last Updated November 30, 2006

Complexity in Business can be a silent killer. Yahoo's Peanut Butter Manifesto reminded me of Systems Thinking. In Systems Thinking, there is a