Visual Management is one of the simplest, most effective tools of Lean manufacturing, but often overlooked. The key to success is simplicity. If
[VIDEO] Building the Future With Elon Musk
Elon Musk...innovator and visionary. The guy is mass producing electric cars that are sexy, digging tunnels under Los Angeles and trying to go to
[VIDEO] RCA Uncovers the Hidden Truth
If you don't ask the right questions, you don't get the right answers. A question asked in the right way often points to its own answer. Asking
How Lean Can Improve Customer Experience
Lean Six Sigma is spreading throughout many industries as it is a process that can enhance the success of a firm and its processes. Lean Six Sigma can
How to Stay on Top of Customer Service Issues
If you're not paying attention, issues with your customer service can quickly slip past you unnoticed and cause a lot of problems for your
Developing Proper Relations with Your Customers
Developing Proper Relations with Your Customers Some entrepreneurs underestimate the importance of developing the right kinds of relations with
Customer Service and Six Sigma The Fundamental Link
Customer Service and Six Sigma The Fundamental Link With all the talk about Six Sigma and its benefits for various organizations in the last few
The Growing Importance of Customer Service
The Growing Importance of Customer Service Customer service has always been at the center of many companies' work, but it was not until recently
Identifying Weak Points in Your Customer Service
Optimizing any process should start with a careful, critical look at its weaknesses. If you put your mind to it, you can probably identify many issues