You are a murderer of Love; A Reject of Romance - have you ever been accused of being either of those before? Yeah, me too. Lean and Six Sigma is NOT
What a Coffee Cup Taught Me About Poka Yoke and Human Errors
One can learn a lot about Poka Yoke and Human Errors. This is a story about what a coffee cup taught me about how poor design in our products and
What Does It Mean to Be Lean? An Infographic Explanation
"What does it mean to be Lean Six Sigma?" is a common question asked by curious folks interested in Lean or Six Sigma, but without first hand
5 Whys Technique in Market Research
The 5 Whys technique, from Taiichi Ohno, is an effective technique traditionally used to arrive at root causes of a problem. But, the method can also
Business Needs Assessment
In this 6:46 minute video entitled "Business Needs Assessment", we introduce several ways to identify the needs of a business and demonstrate how to
Standard Pig Game
Standard Work is a foundation of Lean. Yet, it's a concept that's not understood well and, even worse, is often ignored by most companies that profess
High Value Low Cost Lean and Six Sigma Training
I usually post a few articles per week on a topic related to Lean or Six Sigma. But, for the last several months, I've been busy planning, building,
Lean and Six Sigma in eCommerce – A Presentation and Case Study
In looking at my old files, I found this old presentation of the time I was at eBay. There, I was responsible for implementing Lean and Six Sigma in
The One Skill You Need to Solve Any Problem But Probably Aren’t Using
Yes, the title is a bit dramatic. But, I'm trying to make a point as well as liberally applying some creativity to my copywriting. So, what is the one