A process map is helpful because it gives us a holistic overview of the customer experience or the specific process that we're interested in
Lean Software Development: Seeing the IT and Software Development Gemba
This article explains Kanban Software Development Gemba and why you should care. It's a guest post from Jason Yip. I'm pleased to present this
Squeeze Water From a Dry Towel: Eiji Toyota Lean Manufacturing
There are many Toyota quotes attributed to its early founders or to its leadership. Can one even squeeze water from a dry towel? Eiji Toyoda
How To Make a Snowboard: Lean Manufacturing at Burton Snowboards [video]
While searching for an email in my inbox, I found an old email from a friend that had worked at the Burton Snowboard factory in Burlington, Vermont.
Information Overload: Waste of Overprocessing and Overproduction
Reply All Information Overload constitutes a large portion of overprocessing and overproduction of information - two of the 7 deadly wastes. We
Zen Wa Isoge: If It is Good, Do it Quickly
We know that Lean is both a systematic method for improving an organization, but it's also a wordview - the lens by which we see and understand the
Why Lean Practitioners Hate Electronic Medical Records Software
About 6 weeks ago, my son broke his femur - yes, a very serious femur fracture. While playing soccer, the person guarding him kicked him behind his
Toyota Organizational Structure: Balance Between Centralized and Decentralized Control
Continuing our coverage of the Toyota Recommendations from the Quality Advisory Panel, today we highlight the first recommendation, and it's one that
How to Not Jack Kevorkian Your Lean Transformation
As you probably know, Jack Kevorkian, the retired physician who advocated assisted suicide, whereupon he assisted several people's suicides; he did so