One Pillar of the Toyota Production System is "Respect for the Human" or, more commonly known outside of Toyota as "Respect for People." This example
Hacking at Branches or Striking at the Root?
Henry David Thoreau said: "There are a thousand hacking at the branches of evil for every one striking at the root." His statement was a commentary
Jeff Bezos Interview: He Discusses Defect Reduction and Lean and Six Sigma
It's been a while now since I was employed at Amazon.com, but I still greatly admire Jeff Bezos and Amazon. Culturally, it was hands-down the most
Genchi Genbutsu and Tipping Point Leadership
Genchi Genbutsu Lean Leadership is an article demonstrating through example how "go and see" is applied by Wiliam Bratton, the celebrated police
Speaking at WCBF Six Sigma Summit 2008
I've been invited to speak at WCBF's 2008 Lean Six Sigma Summit (You can view my presentation on Integrating Lean and Six Sigma). It should be a fun
Smooth Flow, Memory Simple, Motion Simple
There is a phrase at Toyota, which goes like this: "Smooth Flow, Memory Simple, Motion Simple". We can learn much from Toyota's relentless emphasis
The Gemba Dojo
The Term "Gemba Dojo" is not used often. When I have heard it used, it demonstrates a powerful visual connection and practical application. Let me
Wing Chun Techniques and Applications to Lean
I recently started studying Wing Chun. I had previously taken martial arts -- about 12 years ago. I studied juijitsu and a little arnis; in
A Lean Case Interview
Suppose you were presented with the following: "You have been hired to help a fast food franchise, a market leader in the South West Region of the