I'm a Lean Six Sigma Conference Speaker. Yes, my face is on the front cover of the brochure. But, little does the audience know that that picture (I'm
Why Humility is Required in the Practice of Lean
I remember a very humbling experience of thinking that I knew how to solve problems and being shown just the opposite by an hourly associate. That
The Hidden Factory: Would the Customer Pay for That?
The Hidden Factory is a term that refers to activities in an operation or standard operating procedure (SOP). A few examples of Hidden Factories are
Overmanaged and Underled is Not Lean Leadership
As I mature and become more aware of the subtleties of business, I am slowly learning the meaning of Leadership. It's clear to me that Overmanaged
Visual Identity Using Icons: The Floppy Disk Save Button
My daughter recently turned 10 years old. So, because her friends have email and communicate via email, I recently helped her obtain an account. In
Team or Staff?
The etymology of words has always been fascinating to me. I'm a student of Leadership and have though often about team dynamics and how to best lead
Everyday Poka-Yoke: Cost of Poor Quality
There is wisdom in the definition of Six Sigma, which is 3.4 defects per one million opportunities (DPMO), allowing for a 1.5 Sigma shift. But, some
Lean for Software Development: Is it a Silver Bullet?
We interviewed Mary Poppendieck in which she answers my reader's questions. Today, she answers a question about Agile being a Sivler Bullet. Here
Lean for Software Transformation: Top Down or Bottom Up
Last week, I invited the readers of shmula to pose questions to Mary [1. Read More Leadership Interviews] and , the authors of Lean Software