OpEx Learning Resources - Page 171 of 189 - Lean Six Sigma Articles, Guides, Insights, and more!

By OpEx Learning Team, Last Updated November 1, 2007

Impact of Variability on Process Performance and the Queue

All processes are subject to some variability. More common explanations of variability describes variability as either Common-Cause or

By OpEx Learning Team, Last Updated October 30, 2007

Bijan shared this great, real-world experience of how getting the basics perfect is, in fact, a loyalty driver: his experience? -- with Amazon.com

By OpEx Learning Team, Last Updated October 23, 2007

This weekend my wife and I waited in the cold, wet, Utah winter weather to go through a haunted house -- The Castle of Chaos. In the course of trying

By OpEx Learning Team, Last Updated October 19, 2007

Henry David Thoreau said: "There are a thousand hacking at the branches of evil for every one striking at the root." His statement was a commentary

By OpEx Learning Team, Last Updated October 13, 2007

The Mckinsey Quarterly recently published an interview with Armand Feigenbaum, a long-time proponent of Quality, former Director of Worldwide

By OpEx Learning Team, Last Updated October 7, 2007

It's been a while now since I was employed at Amazon.com, but I still greatly admire Jeff Bezos and Amazon. Culturally, it was hands-down the most

By OpEx Learning Team, Last Updated September 24, 2007

Genchi Genbutsu Lean Leadership is an article demonstrating through example how "go and see" is applied by Wiliam Bratton, the celebrated police

By OpEx Learning Team, Last Updated September 19, 2007

I've been invited to speak at WCBF's 2008 Lean Six Sigma Summit (You can view my presentation on Integrating Lean and Six Sigma). It should be a fun

By OpEx Learning Team, Last Updated September 18, 2007

There is a phrase at Toyota, which goes like this: "Smooth Flow, Memory Simple, Motion Simple". We can learn much from Toyota's relentless emphasis