Process capability and process performance are both useful indicators for determining the current performance of your organization. However, they are
Differences Between Manufacturing and Transactional Processes in Lean
One of the great things about lean methodologies is that they recognize a distinct difference between manufacturing and transactional processes.
Value Stream Mapping: Why Is It Underutilized?
Good lean leaders can spend a lot of time telling you about the benefits of value stream mapping and how it can transform your organization into a
Pros and Cons of Zero Defects
A lot has been said about zero defects in lean circles, and while the methodology has evolved into a somewhat new direction today, there are still
Applying Process FMEA in the Healthcare Industry
Failure mode and effects analysis or FMEA for short is a solid framework for determining where things went wrong in a situation of failure, and to
Applying the Theory of Constraints to the Retail Environment
By effectively applying the theory of constraints (TOC), you can optimize a process and push it towards its limits without actually violating any of
Applying the Theory of Constraints to Healthcare
The theory of constraints (TOC) is a methodology that seeks to maximize the potential of any system by investigating its constraints, and figuring out
Poka-Yoke: Application in the Service Industry
Small mistakes can often lead to huge problems in the service industry, and it's critical to maintain a high level of quality and attention to detail
3 Common Mistakes in Performance Measurement
Performance measurement is a very effective method for analyzing the way a part of your organization performs or even the whole organization itself.