Jeff Bezos gave a wonderful commencement address to the Princeton University 2010 Baccalaureate class. In that speech, he shares some wisdom he
Genchi Genbutsu: Data versus Facts
Note: Check out my podcast with Eric Ries on the influence of the Toyota Production System on his work. In Lean Management Go and See is more of a
Queueing Theory
Yes, Queueing Theory is for EVERYBODY: for you, your mama, your papa, and your baby's mama. Queueing Theory Applications - for real. But really, there
Colin Powell on Leadership
I have been a long-time fan of General Colin Powell. I find his approach to be honest, courageous, and humane. He is very clear about his frailties