Thinking One Step Ahead with SMED Proper optimization is not just about making the facility run well with the current parameters in mind, but also
Practical Applications of Queueing Theory: Apply Lean at the Constraint to Eliminate the Bottleneck
This article is on the Practical Applications of Queueing Theory and how some of the assumptions of Queueing Theory can break down, necessitating the
DMV Queueing Properties: Waiting in Line at the Local Department of Motor Vehicles
No matter who you are - rich, old, poor, young, famous, infamous, or not known to anybody - there are a few things that unite us all and we all have
Hate to Wait Bagel Bucket: Queueing as Marketing
That's right - Queueing as Marketing. The Hate to Wait Bagel Bucket is ingenious. In other words, create a service or product around the fact that
Waiting Behavior and the Retail Shopping Experience
What might seem like an obscure topic is actually one in which we are all affected: The Science of Lines. You can also view all 40+ articles on
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I've been on a recent search recently for an iPhone App that conveniently calculates the cycle time of an operation. I found one that looked
Waiting in Line at Grocery Store: Manage the Queue Visually
Point of Sale Systems requires managing waiting lines at grocery stores. Kroger's system is a unique approach. You can also view all 40+ articles on
Jiffy Lube Oil Change Wait Time Feels Shorter Than It Really Is
I had an opportunity to visit a local Jiffy Lube for an oil change recently. I needed to change the oil in our car before moving to Tennessee. In the
Managing Hotel Waiting Lines: How One Massive Hotel Feels Small
About two weeks ago, we went on a family vacation - we went on a Carnival Cruise. En route to the Long Beach and San Pedro port, we stopped at Las