Agile and its many flavors take many of their tenets from The Toyota Production System. At Toyota, there is a concept of Obeya, or "The Big Room."
Start with the Customer, and Work Backwards
This article is about the Amazon Product Development Process: Start with the Customer, and Work Backwards. Amazon is a company that is absolutely
Clipart Microsoft – How to Create a Dumb Presentation
While at Amazon, we were all told by Divine Fiat that ALL PowerPoint Presentations -- regardless of kind, cannot ever be on Powerpoint. Period. No
The Bullwhip Effect and the Beer Distribution Game
Yesterday for class, we played the Beer Distribution Game, which is a game developed by the Systems Dynamic Group at MIT back in the early 1960's.
The 8th Type of Muda
The 7 Wastes are common and known. But, there are other wastes that are important and less known, but very critical for any business to understand.
Apple iPhone Supply Chain Analysis: All Roads Lead to China
Update: This is my 2007 article on the Apple iPhone Supply Chain Analysis. It's a dated article and many things have changed. But, it may still be an
Targus – Excellent Customer Service
I bought a Targus TR601 15 Elite Notebook Backpack about 1 year ago. Right before Christmas, the zipper on it broke. I called Targus customer service
Book Review: The Inmates are Running the Asylum
It's scary to think of inmates running the asylum. My earlier post titled, Good Complexity, Bad Complexity, I discuss a few case studies where
Toyota Motor Corporation: Company History
Since some of your are familiar, practitioners, or die-hard fans of the Toyota Production System, I thought this history would be a nice reminder of