A SIPOC is a high level process map that includes Suppliers, Inputs, Process, Output, and Customers. The video below explains SIPOC and shows several
Stakeholder Analysis
In this short 2:47 minute video, you will learn why Stakeholder Analysis is important, how to conduct a stakeholder analysis, and develop an effective
Voice of the Customer Example and Explanation
The Voice of the Customer is a process used to capture the requirements or feedback from the customer (internal or external) to provide them with a
Standard Work in Lean Six Sigma: No Standard, Then No Kaizen
Standard Work in Lean Six Sigma is a very misunderstood topic. We explain Standard Work in this video and show you how to begin applying this
The DMAIC Framework
Six Sigma is a business improvement methodology that was developed at Motorola to systematically reduce or eliminate defects and reduce variation.
Toyota Factory Tour and Mini Assembly Line
The guys at Gemba Research pointed me to this great video on the Toyota factory in Cambridge, Ontario, Canada. This is the opening of the Toyota
The Pareto Principle
The Pareto Principle was named after an Italian economist who discovered that 80% of the wealth in Europe was concentrated in 20% of the population.