The Virginia Mason Medical Center in Seattle implemented the Toyota Production System in its everyday healthcare operations. This article is
Smooth Flow, Memory Simple, Motion Simple
This article explains how Toyota helps other companies outside of Toyota. There's also some explanation on Smooth Flow and what exactly that
Takt Time in Service Operations: An IRS Tax Operation Example
Takt Time is the maximum allowable time in order to meet demand; Takt Time is the pace by which product is produced and must fall within the Takt Time
Toyota A3 Report Example [video]
Go here to see a video explanation of the A3 and also to get a Toyota A3 Template Download for Free. This article is about the Lean A3 Problem Solving
Genchi Genbutsu and the Toyota 4Runner
This article entitled "Genchi Genbutsu Toyota 4Runner: A Powerful Go and See Example" is a story of how Genchi Genbutsu was applied in the development
Toyota Word of Mouth Marketing
A VP of Marketing from Wiley Publishers wrote me a few weeks ago and offered me a book to review. I asked why and her comment was that she noticed
The Toyota Product Development System Principles
There is much literature on the Toyota Production System, otherwise knows as Lean Manufacturing. There is much less literature, however, on how
Lean Principles Go and See: Genchi Genbutsu and Toyota Sienna
Genchi Genbutsu is a key concept at Toyota and the Toyota Production System; it means "go and see for yourself." Lean Principles Go and See: Genchi
The Toyota Code of Conduct
For the class that I teach at BYU, I've been doing some research on Supplier Code of Conduct (see the Apple Supplier Code of Conduct for an example),