Queueing Theory Articles

By OpEx Learning Team, Last Updated November 15, 2010

Crowd Control, Queueing, and Violence

This article explores Crowd Control and Crowd Management as another flavor of Queue Management. There are many crowd related disasters and crowd

By OpEx Learning Team, Last Updated October 13, 2010

Most organizations use the average or the mean for their metrics. This is common, convenient, and easy. But, the average doesn't describe the

By OpEx Learning Team, Last Updated September 16, 2010

My kids have been in school now for about a two weeks. So, the whole back to school shopping thing is still all-too fresh in my mind. Which is why

By OpEx Learning Team, Last Updated July 8, 2010

Yes, I feel like a manchild as I write this post about a vampire love story, but there is some relevance to the long-time readers of

By OpEx Learning Team, Last Updated June 17, 2010

This article is part of a series on Lean and the Theory of Constraints. Here is the 3 part series: Lean and Theory of Constraints: An Either/Or

By OpEx Learning Team, Last Updated June 1, 2010

Little's Law is an incredibly helpful principle for business. Unfortunately, it is not used enough, or it is poorly understood. In this article, I

By OpEx Learning Team, Last Updated May 30, 2010

A Queueing (Queuing) System is a structure where things arrive (anything, including people), they join a line, wait for service. After being served,

By OpEx Learning Team, Last Updated May 20, 2010

Does the shape of the queue matter? What determines how waiting lines are organized? How Are Waiting Lines Shaped Between the East and

By OpEx Learning Team, Last Updated April 8, 2010

We've adopted four beautiful kids - but I've only documented 3 of them on this blog: Preston, Mylie, Lakin. I need to do Norah; in addition to our