Efficiency and effectiveness are two terms that are often confused by inexperienced leaders, and understanding the differences between them is crucial
Differences Between Run Charts and Control Charts
The run chart and the control chart are both highly useful tools in analyzing the performance of a process, and of the organization as a whole. While
5 Rules for Using the Responsibility Assignment Matrix (RACI)
The responsibility assignment matrix, sometimes also referred to as the RACI matrix, is a commonly used tool for identifying the degree of
How to Use the Histogram as a Quality Improvement Tool
The histogram is a popular tool with many applications, and it's commonly seen in various environments. It's not directly related to lean or Six
5 Unique Challenges Seen in the Transactional Environment
Working in the transactional environment can present many unique problems for an organization to overcome, and a competent leader must learn to
Understanding the Process Map in Transactional Lean Six Sigma
The process map can be a very useful tool for visualizing complex interactions between multiple elements in a production chain, and it's commonly used
What Does the Future Look Like for Lean Six Sigma?
Six Sigma has evolved quite a lot since its inception, and today it's an extremely powerful methodology that can bring a lot to the table for most
What is the Difference Between Process Capability and Process Performance?
Process capability and process performance are both useful indicators for determining the current performance of your organization. However, they are
Differences Between Manufacturing and Transactional Processes in Lean
One of the great things about lean methodologies is that they recognize a distinct difference between manufacturing and transactional processes.