The Balanced Scorecard (BSC) is a report card for your business. It is a strategic management tool that allows you to view the organization from
Box and Whisker Plot: Bring Clarity to Fuzzy Data
A Box and Whisker plot can bring clarity and highlights to your statistical data. We know that statistics assumes data points are clustered around a
Statistical Process Control (SPC): Are You Monitoring the Behavior?
Are you monitoring vital behavior using Statistical Process Control (SPC)? Operating a business is is all about knowing what is going on across all of
Spaghetti Diagram: Eliminating the Redundancies of Flow
Untangling the twists and turns of workflow in a process can be frustrating. Have you ever tried to visualize the flow of a process, from start to
Quality Awards Recognize Medical Center
Healthcare is an ever-evolving industry that is achieving significant results with quality initiatives. Leaders are learning from other industries the
Lean Six Sigma Teams: Finding the Right Size
One Size Fits All? Sometimes there is a misconception with Lean Six Sigma Teams that the more 'brains' involved, the better the results. This can
5S Program: A Quality Tool or Good Housekeeping?
What Is Really Going On? Do you have an effective 5S program or a great housekeeping model? You maybe just going through the motions. For some, a
Affinity Diagram: Getting the Best Results
Setting the Stage Getting the best results from a group can be tricky. Preconceived notions and beliefs coupled with departmental silos create a
Lean Six Sigma: Are You Modeling Quality?
Setting the Quality Standard Are you modeling quality in your profession? When we look at successful leaders, they are the ones who are consistently