Product Management is often confused with Product Marketing and Technical Program Management. At some companies, all of the above are actually
Customer Obsession: In Real Time
Jason Calacanis is clearly customer focused. He's using the interactivity of the web as a real-time focus group. This does several things: For AOL,
The Polarity Strategy from 33 Strategies of War
I am reading Robert Greene's 33 Strategies of War. It's a good book and I've learned a lot already. From time to time, I'll summarize a strategy that
Queueing Theory and Little’s Law for Service Operations
Earlier, we discussed one application of Queueing Theory in warehousing using this reference on Little's Law. You can also view all 40+ articles on
Military Lessons in Leadership
I'm almost finished with the book "33 Strategies of War". It's okay, but reads more like a textbook than a nice book you can really get engaged in on
Interview with Spencer Rascoff on Innovation at Zillow
Interested in Real Estate Listings? Most likely, you've visited zillow.com to look up your real estate home values or zillow people search. Today,
queueing theory: part 1
This post is part of a series on Queueing Theory. There's also a Little's Law Reference you can read. A queueing system is a model with the
Amazon Customer Obsession: Stories from the Trenches
One key Amazon Core Value is Customer Obsession. What exactly does that mean? In today's business jargon, it seems almost trite to say the phrase, but
Interview with Josh Coates on Mozy and Innovation
Disclaimer: i am not affiliated in any way with mozy, berkeley data systems inc., or josh coates. josh and i met several weeks ago over a plate of