Taiichi Ohno is known to have said that "having no problems is the biggest problem of all." He viewed problems not as a negative but as a "Kaizen
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Learning Curve Theory is an important concept in business. In fact, it may be a management consulting framework that can help you in very practical
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While at Amazon, we were all told by Divine Fiat that ALL PowerPoint Presentations -- regardless of kind, cannot ever be on Powerpoint. Period. No
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During the Christmas season (internally known as "peak season" at Amazon), it helps to review briefly why people visit Amazon.com. Based on
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I've written about the importance of team size before, here, here, and here. Previously, this is what I said: I've written about efficient teams
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Many years ago, Aristotle provided us with a helpful way of seeing problems and in dealing with them: Since everything that is in motion must be
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Jeff Bezos, during a pre-peak meeting once said to a small group of us that there will be many, many winners on the internet. He said that some follow
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One key Amazon Core Value is Customer Obsession. What exactly does that mean? In today's business jargon, it seems almost trite to say the phrase, but