What would it be like to be the richest person in the world? Could you imagine having more wealth than Bill Gates? Jeff Bezos is most know for his
Professional Development – 12 Books That Inspired Jeff Bezos
There is a saying that success leaves clues. If you look at successful people, you will find a common core of habits that contribute directly to
Customer Service Andon Cord: Jeff Bezos and Customer Experience
Jeff Bezos demonstrates - yet again - what it means to be customer centric and demonstrates Customer Service Lean Principles. In his Amazon 2012
Jeff Bezos: It is Harder to be Kind than Clever
Jeff Bezos gave a wonderful commencement address to the Princeton University 2010 Baccalaureate class. In that speech, he shares some wisdom he
Jeff Bezos Focus on Controllable Inputs
In the April 2010 Letter to Shareholders, Jeff Bezos tells Amazon.com shareholders about their focus on inputs, the customer, and their purposeful
Jeff Bezos Kaizen: The Source of Dirt
In Amazon's 2008 letter to shareholders, Jeff Bezos shares about a Kaizen event he participated in: At a fulfillment center recently, one of our
Jeff Bezos and Root Cause Analysis
I'm always impressed when CEO's demonstrate Deming-like behavior as they lead; it's rare, but there's almost a magical, mobilizing, and inspiring
Jeff Bezos Interview: He Discusses Defect Reduction and Lean and Six Sigma
It's been a while now since I was employed at Amazon.com, but I still greatly admire Jeff Bezos and Amazon. Culturally, it was hands-down the most
The Mind of Jeff Bezos
I've worked at a few companies since Amazon and, as time passes, I'm realizing how wise Jeff Bezos really is. Despite the geeky perception, Jeff