As you probably know, Jack Kevorkian, the retired physician who advocated assisted suicide, whereupon he assisted several people's suicides; he did so
Shopping Cart Abandonment Reasons Shows an 80/20
Value, from the perspective of the customer, is often defined as a question in the context of Lean: If the customer were here, what steps would they
Variety and Variation in Service Industry versus Manufacturing
In this post, we discuss the one key difference between service and manufacturing, Previously, we discussed how production and consumption is
Oprahization of Lean Manufacturing
The Toyota Production System is, at bottom, very practical and is based on very measured and systematic experimentation. As a system, this often
Lean Six Sigma: Elements of IMPROVE
In previous posts, we discussed the DMAIC Methodology in Six Sigma. We discuss the previous phases of DMAIC here: Define Phase, DMAIC Measure
Lego Factory Tour and Manufacturing of the Bricks
Gizmodo was fortunate to get an inside look and helped to produce this Lego Factory Tour - their warehouse, molding processes, slotting, packaging,
Kaizen for Personal Improvement
In general, Kaizen is manifested in an organization via the following characteristics: Total company involvement Small improvements, but many of
Shoulders of Giants: Walter Shewhart
On this episode of "Shoulders of Giants", we remember Walter Shewhart. Walter Andrew Shewhart (pronounced like "shoe-heart", March 18, 1891 - March
Lean Six Sigma Events Guide 2010
For the remainder of 2010, I thought I'd highlight the Lean Six Sigma events upcoming from around the world. If you know of an event taking place that