Customer Experience Management Strategy

By OpEx Learning Team, Last Updated November 20, 2017

Lean Startup – How Fast Can You Move Forward?

In 1957, Tokyo Tsushin Kogyo introduced a small transistor radio about the size of a cigarette pack. It came in a colorful box complete with a soft

By OpEx Learning Team, Last Updated November 19, 2017

No matter how perfectly your organization's processes may have been designed, there is always a chance that you're going to observe some variance in

By OpEx Learning Team, Last Updated November 13, 2017

A combined team from Aviation & Missile Command Environmental Division at Red Stone Arsenal and Aviation Center Logistic Command at Fort Rucker

By OpEx Learning Team, Last Updated October 30, 2017

For the past decade, healthcare has been the focus of a spirited campaign of debate in America. Both sides of the argument have focused on how best

By OpEx Learning Team, Last Updated October 23, 2017

For over 100 years, Whirlpool has led the appliance industry producing some of the most recognizable and dependable home appliances available to the

By OpEx Learning Team, Last Updated October 1, 2017

By OpEx Learning Team, Last Updated August 27, 2017

Many lean purists believe that all warehouse functions are nothing but pure waste. Unfortunately, efficient and effective logistic operations in the

By OpEx Learning Team, Last Updated August 21, 2017

Does 8D Have Applications Outside of Auto Manufacturing? When Ford developed the Eight Disciplines or 8D for short method to address issues

By OpEx Learning Team, Last Updated August 7, 2017

Mark Graban is an internationally recognized leader in Lean healthcare and continuous improvement. His motivation is to apply Lean and Toyota